Privacy Policy

Privacy Policy

For PALGISALU OÜ, your privacy is a priority. We are committed to complying with all applicable laws and regulations regarding any personal data we may collect when you visit our website, palgisalu.ee. By using our website, you agree that we may collect and use your data in accordance with this privacy policy.

This privacy policy explains what data we collect, how we use it, and what your rights are regarding the protection of your data. This policy applies only to our website and its visitors; it does not apply to data collected through other channels.

Data Controller:

PALGISALU OÜ

Company Reg. No: 11261117

Email: palgisalu@gmail.com

Phone: +372 58070177

We collect and process information in accordance with the European Union’s General Data Protection Regulation (GDPR), which entered into force on May 25, 2018.

Data Collection and Usage

What data we collect The information collected includes both information you knowingly and actively provide when using or participating in our services or campaigns, and any information your devices send when accessing our products and services.

Your personal data may reach us in the following ways:

  • When you place an order in the palgisalu.ee online store

  • When you register as a user of the palgisalu.ee online store

  • When you contact us via phone, email, or online chat

  • When you purchase a product via installment plan or sign a leasing agreement

  • When you browse the website palgisalu.ee

  • When you provide personal data about another person who will receive the goods

  • When you make payments using a bank link or other electronic payment method

  • When you comment, like, or share a post on our social media accounts

  • When you subscribe to our newsletter

  • When you comment on posts on our website

Types of data collected Personal Data We only ask for personal information when it is necessary to provide you with a service. When contacting us or visiting our website, you may share:

  • First and last name

  • Email address

  • Phone number

Log Files Our website, palgisalu.ee, records log files about its visitors. Collected information may include:

  • Device type

  • Internet Protocol (IP) address

  • Browser type

  • Internet Service Provider (ISP)

  • Date and time of the visit

  • Entry and exit pages, and the number of clicks on the website

Log file information is used to analyze trends, administer the website, track visitor activity, and gather demographic information. This information is not intended to, and does not, identify individuals.

Cookies Like most websites, palgisalu.ee uses “cookies.” A cookie is a text file stored on the user’s device when visiting a website. Cookies are used to determine and save preferences, regional settings, service usage choices, etc. You may disable cookies in your browser settings, but please note that some services may be disrupted.

Cookies are divided into persistent and session cookies. Persistent cookies remain on your device after you close your browser. Session cookies are deleted immediately after you close your browser.

  • Essential cookies: Session cookies necessary for using our services, such as authentication.

  • Notification cookies: These identify if users have accepted the use of cookies on the site.

  • Functionality cookies: These allow the browser to remember choices, such as login details or language preferences, to provide a more personalized experience.

How we use your data

We may use the collected information for various purposes, including:

  • Maintaining, managing, developing, personalizing, and expanding our website

  • Gathering statistics to improve our services and understand visitor behavior

  • Identifying you when you contact us via phone, text, or email

  • Sending information and requesting feedback

  • Preventing fraud and protecting our website

  • Connecting with you via social media accounts

  • Enabling chat history access to provide relevant advice

  • Improving service quality

  • Developing new products or services

  • Shipping/delivering goods, processing orders, invoicing, and confirming orders

  • Offering products and services based on your previous orders

  • Simplifying and speeding up our interactions

  • Data analysis, research, and evaluating the effectiveness of our advertising campaigns

When we share your data

We may share or transfer your personal data in connection with a change of ownership, merger, asset sale, financing, or acquisition. We will notify you if your personal data is transferred and becomes subject to a different privacy policy.

We may share your data with our partner companies (including parent/subsidiary companies) provided they adhere to this privacy policy. We may also share data with business partners to offer specific products, services, or campaigns. We may disclose your data if required by law or to protect our rights, prevent legal violations, and ensure user safety.

Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy, or as required by law (e.g., legal/tax obligations, dispute resolution). Log files are generally kept for a shorter period unless used for security enhancements or legal requirements.

Your Rights

You have the right not to share your data with us, understanding that this may affect your experience on our website. You have the right to request details about the data we collect about you.

If you believe our data is inaccurate, outdated, or incomplete, please contact us at palgisalu@gmail.com or +372 58070177. We will do our best to correct such information. If you wish to file a complaint, please contact us with all details. We will investigate and respond in writing. You also have the right to contact the relevant data protection authority.

GDPR Data Protection Rights:

  • Right of access: Request copies of your personal data.

  • Right to rectification: Request correction of inaccurate or incomplete data.

  • Right to erasure: Request deletion of your personal data under certain conditions.

  • Right to restrict processing: Request restriction of data usage under certain conditions.

  • Right to object: Object to the processing of your data under certain conditions.

  • Right to data portability: Request the transfer of your data to a third party or yourself.

Security

While we take all reasonably necessary measures to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but will process your data safely and in accordance with Estonian law.

Updates

We reserve the right to make changes to this privacy policy. The “Last Updated” date at the bottom will be modified accordingly. Continued use of our website after updates constitutes your implicit consent to the changes.

Last updated: 01/06/2026